Refund Policy

Because all products distributed via ArcNester.store are digital CAD blueprints, vector files, and instantly downloadable PDF packages, we enforce a STRICT NO-REFUND POLICY.

1. Digital Nature of Goods

Unlike physical building products, digital plans cannot be physically returned or recalled once access keys are issued or files are emailed/downloaded. Therefore, all sales are final upon delivery of the download link.

2. Reviewing Specifications Before Purchase

We highly encourage all contractors and builders to inspect structural square footage dimensions, door orientations, elevations, and layout drawings featured on the catalog details route before checking out.

3. Customer Assistance

If you encounter issues loading CAD blueprints or have layout questions, our customer care division is ready to assist. Contact us directly at Our Helpdesk Portal.